Sessions are provided online through Zoom, a third-party video platform.
Reasonable care is taken to protect your privacy, but no online service can ever be guaranteed to be completely risk-free. By choosing to take part in an online session, you understand and accept that online communication carries some privacy and security risk.
Some information connected with Zoom services may be processed or stored outside Canada and may be subject to foreign laws.
Zoom is used for live video sessions only. Sessions are not recorded unless this is clearly discussed in advance and you give consent.
Any information you provide through website forms, email, scheduling, or payment systems is handled separately from the video session itself. Only the information reasonably needed to communicate with you, schedule appointments, provide services, and maintain basic client records is collected.
Reasonable safeguards are used to protect your information, including secure account settings, password protection, and limited access to client information.
While reasonable steps are taken to use secure systems and careful practices, absolute confidentiality cannot be guaranteed when services are provided online.
If you have questions about online sessions or privacy before booking, you are welcome to ask.